Privacy Policy — AIRPORTRUN

1. Scope

This Privacy Policy explains how LEADSMODE LLC, doing business as AIRPORTRUN, collects, uses, shares, and protects personal information when you use our website, booking tools, mobile experiences, rewards program, customer support, or airport transportation services.

2. Information we collect

We may collect information you provide, including your name, email, telephone number, account details, billing contact, passenger information, pickup and destination addresses, dates and times, flight number, luggage, vehicle preferences, accessibility or child-seat requests, special instructions, reward codes, communications, and support history.

We also may receive device, browser, IP address, approximate location, referral source, cookie identifiers, interaction, diagnostic, fraud-prevention, and booking-status information. Payment card details are handled by our payment processor; AIRPORTRUN generally receives payment status and limited transaction details rather than full card numbers.

3. How we use information

We use information to provide quotes; create, confirm, modify, and support bookings; match trips with chauffeurs or transportation providers; monitor relevant flights; process payments and credits; communicate pickup and trip updates; maintain accounts and rewards; prevent fraud and misuse; improve safety, reliability, and product performance; comply with law; and send marketing where permitted.

5. SMS opt-in data and consent

AIRPORTRUN collects marketing SMS consent separately from consent for booking-related or transactional text messages. When you choose to receive AIRPORTRUN marketing texts, we collect your mobile telephone number, marketing-consent selection, consent date and time, form source, and related messaging activity. Marketing consent authorizes recurring AIRPORTRUN promotions concerning airport transportation offers, Platinum Membership offers, referral rewards, and travel credits. It does not authorize booking confirmations, chauffeur coordination, security messages, customer-support replies, or other transactional communications.

When offered, consent for booking-related or transactional texts is presented separately and applies only to the service messages described at that point of consent. Declining marketing texts does not prevent you from purchasing or using AIRPORTRUN transportation services.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We may provide limited SMS data to service providers that transmit messages or support the AIRPORTRUN messaging program, solely to perform services for AIRPORTRUN. Mobile opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

6. Cookies and similar technologies

We use necessary cookies and local storage to operate booking, login, security, reward-code, and preference features. With consent where required, analytics and advertising technologies may help us understand usage and measure campaigns. Browser settings can block or delete cookies, although parts of the service may then work differently.

7. Retention

We retain information for as long as reasonably necessary to provide services, maintain transaction and support records, resolve disputes, enforce agreements, prevent fraud, and meet tax, accounting, insurance, and legal obligations. Retention periods vary by record type and applicable law.

8. Your privacy choices

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of personal information; to opt out of certain targeted advertising or sharing; or to withdraw consent. We may verify your identity before completing a request and may retain information when legally permitted or required. You can unsubscribe from marketing emails using the link in the message. You may withdraw SMS consent at any time by replying STOP to an AIRPORTRUN text message. Operational booking communications may still be sent where permitted and necessary to provide a service you requested.

9. Children and sensitive trip details

Our services are not directed to children who book independently. Adults arranging transportation for minors or other passengers must have authority to provide their information. Please include sensitive medical information only when necessary for a requested accommodation.

10. Security and international processing

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is completely secure. Information may be processed in the United States and other locations where our providers operate, subject to applicable safeguards and law.

11. Updates

We may update this Policy as our services or legal obligations change. We will post the revised version and effective date and provide additional notice when required.